Reference

Terms That Govern Your c53 Account

These terms set out the conditions under which you open and use your account on c53.

Applies to all account holdersCovers UPI, Paytm, PhonePe transactionsAccess subject to local lawUpdated terms notified by email
c53 Terms That Govern Your c53 Account
TERMS QUERIES

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled in a way that conflicts with what is written here…

Email Support Send a detailed message to our support address explaining the specific clause or account…
Live Chat Open the chat widget on c53.club to speak with a support agent in real…
Help Centre Our on-site Help Centre contains the full text of current and archived terms versions…
ACCOUNT CONDUCT STANDARDS

How We Handle Data, Security and Account Access

Holding an account on c53.club comes with both protections and responsibilities. Here is how we approach the key areas that matter most to account holders in India.

Data Retention

We retain account data — transaction logs, chat transcripts, identity documents — for the period required under the applicable jurisdiction. Once that period expires, data is deleted or anonymised in line with our internal data schedule, which we review annually.

Cookie Handling

c53.club uses session and persistent cookies to keep your login active and to remember display preferences. You can adjust cookie settings in your browser at any time; disabling certain cookies may affect how the lobby and payment pages load on your device.

Account Security

Your account password is stored in hashed form and is never visible to our support staff. We strongly recommend enabling two-factor authentication if available on your account tier, and not sharing login credentials with anyone else under any circumstance.

Withdrawal Verification

Before a withdrawal is processed to your UPI handle or Paytm wallet, our payments team verifies that the destination matches the identity documents on your account. This check normally completes within one business day and is required under these terms.

Changes to Your Details

To update your registered email address, mobile number, or linked payment method, submit a request through Live Chat with supporting identity documents. We cannot process detail changes over email alone; this policy exists to protect your account from unauthorised modification.

Who to Contact for Rights Requests

If you want to access, correct, or request deletion of the personal data we hold about you, send a written request to our Data Contact address listed in the Help Centre. We will confirm receipt within 48 hours and resolve the request within 30 days.

Answers to Common Questions About These Terms

The questions below address what we hear most often when account holders in India read through these terms for the first time. If your question is not listed, reach us via Live Chat or email.

These terms take effect the moment you complete account registration on c53.club. Using any feature of the platform — browsing the lobby, making a deposit via UPI or Paytm, or contacting support — confirms your acceptance of the current version.

We will send a notification to the email address registered on your account whenever a material change is made. The revised date at the top of this page also changes, so you can check back here at any time to confirm you are reading the latest version.

Yes. If you do not agree with a revised version of these terms, you may request account closure before the revision comes into force. Contact our support team through Live Chat or email; we will process the closure and return any withdrawable balance to your linked PhonePe or UPI account.

Access to c53.club depends on local law and is available where local law permits. If the legal position in your Indian state changes, we may restrict or suspend account access in that region. We will notify affected account holders by email as soon as we are able to do so.

Yes. Providing false identity documents, operating multiple accounts, attempting to manipulate game outcomes, or using payment methods that do not belong to you are all grounds for immediate suspension. We investigate each case individually before taking any permanent action.

Send a written data-access request to the Data Contact address in our Help Centre. Include your registered email and mobile number so we can locate your account record. We will acknowledge the request within 48 hours and deliver the data package within 30 days.

These terms are governed by the laws of the jurisdiction in which c53 operates, to the extent permitted and applicable to your location in India. Where local Indian law applies more directly to a specific clause, that local provision takes precedence over any conflicting term stated here.